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The Ritz-Carlton is #1 in Engagement Among All Hotel Brands

It’s always been about quality over quantity, and that strategy continues to outperform all others.

According to Engagement Labs, The Ritz-Carlton is “beating its competitors..meaning it’s winning in terms of impact, engagement, and responsiveness.

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Pandemic Labs continues to be so proud of our work with The Ritz-Carlton. It’s such a pleasure to work with an organization that understands the true power of social.

Check out this quote from Ed French, Chief Sales and Marketing officer of The Ritz-Carlton Hotel Company, LLC:

“Social media affords us the opportunity to interact in meaningful ways with our communities; developing deeper connections with them and enabling conversation even when they are not physically staying with us. The interactions across each of the 12 social channels on which we have a presence are a natural extension of the way in which we interact with our guests in hotels. We seek to enrich the social media experience and to be a primary source of trusted travel information and insights for our fans and followers. The importance of each of our online channels continues to grow as our guests live more of their lives in the digital space.”