Archive for March, 2009

Thanks to social media tools, marketers are finally learning the value of sharing the spotlight with their customers. In the old days, product information flowed directly from the brand to the customer. Marketers would put their heads together and develop the story they wanted to tell, the narrative that would (with any hope) stay in the mind of the customer when the purchase window moved from locked shut to wide open.  Of course, branding in this sense still exists; we need only look at the most recent Super Bowl to see advertisers jockey for attention and spend exorbitant funds on commercials to sell pancakes and tax assistance. Continue reading »

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If you’re reading this blog, chances are that you take more advantage of social media than your average internet user.  You’re likely on Facebook and maybe even Twitter.  You might have a blog or check out Reddit and Digg once a day.

Do you simply use those tools?  Or, do you participate with their communities?

Megaphone - Photo Cred : http://www.flickr.com/photos/archiemcphee/

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The history of Internet memes is as old as the Internet itself.  In fact, you could say that one of the major wonders of the Web is how it has scratched our human itch to share pointless twaddle with everyone we know. (As a disclaimer, I should point out that I mean, in no way, to ignore the Web as a revolutionizing and often positive force in our lives. I simply want to illuminate how it has also handed us a way to indulge our obsession with offbeat cultural phenomena.) To put it bluntly, we have never seen a cat in a onesie that we didn’t feel compelled to broadcast far and wide. Continue reading »

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I once sat in on a presentation given by Andru Edwards of Gearlive.com.  Someone asked about the value of Twitter, and he responded something to the effect of, “It’s here and people are using it. You’re gonna have to get used to that.”

If you are working as a marketer, PR person, advertiser, or any other related job-type, you might have a hard time making the case to your superiors that your company should create a Facebook fan page or its own Ning group. Why? It is so difficult to measure the effectiveness of social media campaigns, because while they have the ability to create better public perception or increase share of voice, they do a poor job creating sales when they are not managed correctly. And, your managers do not even know those things yet. They likely just have the impression that it is an untested medium largely populated by people talking about how drunk they got last weekend or why they hate Britney Spears. Continue reading »

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Muppets - Image Credit - http://www.flickr.com/photos/clarissa/I have always been a fan of the late Jim Henson, ever since I was a child. So I of course had to click on the YouTube link a friend of mine sent of Beaker singing Beethoven’s “Ode to Joy.”   If you’ve seen this already, you know what I’m talking about; if you haven’t and are a Muppet fan, I won’t ruin it for you suffice it to say you need to see it; and if you aren’t a Muppet fan, shame on you. I played that clip a bunch of times for a good laugh, and I even got my six-year-old into it. So what does my fanboy Muppet status have to do with brand integrity and viral marketing?

Beaker singing “Ode to Joy” is not a redub or reedit of old episodes of “The Muppet Show.” It’s one part of original web content featuring various characters from “The Muppet Show” created and produced by the Henson Company. Some of them include “Classical Chicken” with Gonzo, and “Rolling with the Skateboarding Dog” with Rowlf the Dog. What I find unique about the clips is that they update the Muppets to the digital age while retaining the character of Muppets as they have been since the ‘70s. The “Rolling with the Skateboarding Dog” has Rowlf with the skateboarding viral video bulldog and trying to do his own trick. At the end of some of the Muppet clips, we see Waldorf and Stadler peering into their own “web cam” criticizing the clips (W: How many hits did that receive? S: Unfortunately not enough to kill it.). Much the same way “The Muppet Show” parodied, as well as celebrated, the form of the variety show, these web clips use the viral form for as much of the comedy as well as the delivery of the message. In that sense, it is self-referential and thus keeps the brand name and brand quality intact. Continue reading »

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The economy has impacted every single industry. In recent weeks, I have heard of layoffs at a local rehab hospital. Even the “untouchable” healthcare industry is being affected. The only booming job sector is for the people that actually do the laying off. Speaking of which, what exactly are the qualifications for that job? A sub-zero heart temperature?

When the economy first began to slide into the deep and ugly spiral that we have found ourselves in, rumors spread through the social media sphere about how corporate America would drop the bomb on traditional advertising and marketing budgets with shady ROI in favor of social media marketing in hopes of much smaller budgets with much larger brand impact.

Mario Zucca Illustration

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